With almost 40 years experience and success in the collision repair industry, we have always understood the need to maintain and grow good relationships within the insurance industry. We are currently approved with most quality insurance companies as a direct repair centre. This brings mutual benefits to all – vehicle owner, insurer and shop.
The Claims / Repair process becomes streamlined, providing quality repairs in a timely fashion, cost effectiveness which helps control the need to increase premiums. And of course, scheduling efficiency, which allows the shop to maintain productivity and reduce turnaround and rental time.
We use Audatex as our estimating and imaging system and have agreements with rental companies that allow us to provide rentals on site.
For us, it is all about customer retention, and after working for four generations of some families, we think we may know a little about the subject.